Returns & Exchanges

We stand behind the quality of our smart wearables and offer a 30-day satisfaction guarantee. If your device does not meet your performance expectations, we provide a streamlined return or exchange process to ensure you stay connected.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the wearable item you wish to return or exchange.

2

Prepare the Device

Perform a factory reset to clear your personal data and pack the device in its original packaging along with all charging cables and accessories.

3

Ship the Package

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our technicians verify the device's condition, we will process your refund or ship your replacement wearable within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing